This article explains the different parts of the caregiver profile that can be updated through their app.
In order for a caregiver to update their information in the app, they need to first be created in your agency's database. To create the caregiver's profile, you need at least:
- Name
- Phone number
- Email address
- Service Area
- 'Active' setting
Once this information is created, they will be able to download the app, log-in and be connected to your agency. In the app, they will then be able to update the following information:
- Profile photo
- Bio
- Qualifications/Preferences (sick care, special needs, infant, newborn, dogs at home, cats at home, drive children)
- Primary address (to calculate distance, not shared with clients)
- General Availability
- Notification preferences
- Funding method
The following information is only maintained in the backend system and cannot be added by the caregiver:
- Languages spoken
- Education
- Background check, motor vehicle, CPR, and First Aid certification dates
- Qualified for corporate or daycare jobs
- Service area
- Qualified service categories (child care, companion care, pet care, home care, tutoring)
- Services assigned to
For information the caregivers update through the app, the agency has the ability to add/edit/update their information through the backend as well. The only exception are items that belong to their global profile (name, email, phone)- these items can be added to create the profile, but can't be edited once added.