There may be times when you need to create a job for a prior date, however new jobs can only be created for future dates. To solve for this, you can create a new job and then back-date the time during checkout. Below is a step-by-step process:
- Create a job for today, but give yourself enough time to assign a caregiver (i.e. set the time at least a few minutes in the future)
- After filling in the job details, click on 'Create job without sending' (there is no need to send out to caregivers since it already happened)
- In the job details, go to Actions > Assign Caregiver and select the caregiver who completed the job.
- The job will automatically move to 'in progress' at the start time (may need to refresh the screen if you're currently on it)
- Once in progress, you can check out for the caregiver (Actions > Check out for caregiver)
- Adjust the start and end times to the correct date/time. The total hours will update so you can confirm you did it correctly (sometimes people will update the start date, but not the end date on the calendar drop-down and it will show 24+ hours) and then save the update.
- At this point you can either check out for the client (Actions > check out client) or you can let the auto-charge process close out the job.
The client and caregiver will get notifications for these jobs if they are turned on for the service, so if you don't want them to get them, you can turn off their notifications on their profile. You'll want to turn them back on before the receipt is sent.